| 87 |
Opening and Connection |
Did closer open meeting with a smile or signs of connection / rapport building? |
5.00 |
1 |
Yes |
|
| 88 |
Opening and Connection |
Did closer maintain engaging and empathetic tone? |
5.00 |
2 |
Yes |
|
| 89 |
Opening and Connection |
Did closer state the reason of the meeting? |
5.00 |
3 |
Yes |
|
| 90 |
Opening and Connection |
Did closer ask if prospect set aside time and full attention for the session? |
5.00 |
4 |
Yes |
|
| 91 |
Opening and Connection |
Did closer recap previous interactions like emails, calls, purchases or prior campaigns? |
5.00 |
5 |
Yes |
|
| 92 |
Opening and Connection |
Did closer present himself and the company as someone who can professionally help? |
5.00 |
6 |
Yes |
|
| 93 |
Discovery / Pain Digging |
Did closer ask open-ended questions to discover needs, pain, obstacles and previous strategies? |
5.00 |
1 |
Yes |
|
| 94 |
Discovery / Pain Digging |
Did closer ask one question at a time to avoid confusing the prospect? |
5.00 |
2 |
Yes |
|
| 95 |
Discovery / Pain Digging |
Did closer loop back or paraphrase the prospect answer to confirm understanding? |
5.00 |
3 |
Yes |
|
| 96 |
Discovery / Pain Digging |
Were there more open-ended questions than closed questions? |
5.00 |
4 |
Yes |
|
| 97 |
Discovery / Pain Digging |
Did closer ask at least 10 open-ended questions? |
5.00 |
5 |
Yes |
|
| 98 |
Discovery / Pain Digging |
Did closer ask follow-up or pain digging questions based on the prospect responses? |
5.00 |
6 |
Yes |
|
| 99 |
Discovery / Pain Digging |
Did closer uncover frustrations with music promotion, what was tried before and why it did not work? |
5.00 |
7 |
Yes |
|
| 100 |
Discovery / Pain Digging |
Did closer understand the issue? How do we know? |
5.00 |
8 |
Yes |
|
| 101 |
Discovery / Pain Digging |
Did closer hit emotion: frustration, disappointment, fear of wasted time? |
5.00 |
9 |
Yes |
|
| 102 |
Discovery / Pain Digging |
Did closer make prospect disclose the impact of what they have tried? |
5.00 |
10 |
Yes |
|
| 103 |
Discovery / Pain Digging |
Did closer make prospect articulate how long they have been stuck? |
5.00 |
11 |
Yes |
|
| 104 |
Discovery / Pain Digging |
Did prospect articulate a clear SMART goal? |
5.00 |
12 |
Yes |
|
| 105 |
Discovery / Pain Digging |
Did closer make prospect visualize what achieving those goals would mean emotionally? |
5.00 |
13 |
Yes |
|
| 106 |
Discovery / Pain Digging |
Did closer validate the vision? |
5.00 |
14 |
Yes |
|
| 107 |
Discovery / Pain Digging |
Did closer make prospect see cost of inaction or consequences of doing nothing? |
5.00 |
15 |
Yes |
|
| 108 |
Value Proposition & Pitch |
Did closer transition clearly into the offer? |
5.00 |
1 |
Yes |
|
| 109 |
Value Proposition & Pitch |
Did closer use information from discovery to tailor the offer step by step? |
5.00 |
2 |
Yes |
|
| 110 |
Value Proposition & Pitch |
Did closer recap pain, needs, obstacles, strategies tried and stated goals before pitching? |
5.00 |
3 |
Yes |
|
| 111 |
Value Proposition & Pitch |
Did closer clearly communicate the value proposition? |
5.00 |
4 |
Yes |
|
| 112 |
Value Proposition & Pitch |
Did closer show case studies or proof? |
5.00 |
5 |
Yes |
|
| 113 |
Value Proposition & Pitch |
Did closer identify buying signals? |
5.00 |
6 |
Yes |
|
| 114 |
Handling Objections |
Did closer handle objections confidently and empathetically? |
5.00 |
1 |
Yes |
|
| 115 |
Handling Objections |
Did closer surface and resolve concerns before dropping the price? |
5.00 |
2 |
Yes |
|
| 116 |
Handling Objections |
Did closer identify budget-related signs before the offer? |
5.00 |
3 |
Yes |
|
| 117 |
Handling Objections |
Did closer attempt at least 5 different ways to handle objections by digging into the real reason? |
5.00 |
4 |
Yes |
|
| 118 |
Handling Objections |
Did closer identify the decision maker before presenting or closing? |
5.00 |
5 |
Yes |
|
| 119 |
Handling Objections |
Did closer ask if the amount/package was what was holding the prospect back? |
5.00 |
6 |
Yes |
|
| 120 |
Handling Objections |
Did closer present additional payment forms/installments following the strategy/script? |
5.00 |
7 |
Yes |
|
| 121 |
Closing the Sale |
Did closer provide additional options to process payment if available? |
5.00 |
1 |
Yes |
|
| 122 |
Closing the Sale |
Did closer ask tie-down questions based on prospect stated goals? |
5.00 |
2 |
Yes |
|
| 123 |
Closing the Sale |
Did closer confirm fit before closing? |
5.00 |
3 |
Yes |
|
| 124 |
Closing the Sale |
Did closer close the sale or secure the next step? |
5.00 |
4 |
Yes |
|
| 125 |
Closing the Sale |
Did closer talk about next steps to confirm the sale? |
5.00 |
5 |
Yes |
|
| 126 |
Closing the Sale |
Did closer ask for the sale confidently with a specific call to action? |
5.00 |
6 |
Yes |
|
| 127 |
Documentation & System Use |
Were there technical issues with payment link, customer end, communication, audio, video or Google Meet? |
5.00 |
1 |
Yes |
|
| 128 |
Documentation & System Use |
Did closer help and guide prospect by asking what they see? |
5.00 |
2 |
Yes |
|
| 129 |
Documentation & System Use |
Did closer support the prospect through payment or next-step process? |
5.00 |
3 |
Yes |
|