| Opening and Connection |
| Did closer open meeting with a smile or signs of connection / rapport building? |
- |
5.00 |
| Did closer maintain engaging and empathetic tone? |
- |
5.00 |
| Did closer state the reason of the meeting? |
- |
5.00 |
| Did closer ask if prospect set aside time and full attention for the session? |
- |
5.00 |
| Did closer recap previous interactions like emails, calls, purchases or prior campaigns? |
- |
5.00 |
| Did closer present himself and the company as someone who can professionally help? |
- |
5.00 |
| Discovery / Pain Digging |
| Did closer ask open-ended questions to discover needs, pain, obstacles and previous strategies? |
- |
5.00 |
| Did closer ask one question at a time to avoid confusing the prospect? |
- |
5.00 |
| Did closer loop back or paraphrase the prospect answer to confirm understanding? |
- |
5.00 |
| Were there more open-ended questions than closed questions? |
- |
5.00 |
| Did closer ask at least 10 open-ended questions? |
- |
5.00 |
| Did closer ask follow-up or pain digging questions based on the prospect responses? |
- |
5.00 |
| Did closer uncover frustrations with music promotion, what was tried before and why it did not work? |
- |
5.00 |
| Did closer understand the issue? How do we know? |
- |
5.00 |
| Did closer hit emotion: frustration, disappointment, fear of wasted time? |
- |
5.00 |
| Did closer make prospect disclose the impact of what they have tried? |
- |
5.00 |
| Did closer make prospect articulate how long they have been stuck? |
- |
5.00 |
| Did prospect articulate a clear SMART goal? |
- |
5.00 |
| Did closer make prospect visualize what achieving those goals would mean emotionally? |
- |
5.00 |
| Did closer validate the vision? |
- |
5.00 |
| Did closer make prospect see cost of inaction or consequences of doing nothing? |
- |
5.00 |
| Value Proposition & Pitch |
| Did closer transition clearly into the offer? |
- |
5.00 |
| Did closer use information from discovery to tailor the offer step by step? |
- |
5.00 |
| Did closer recap pain, needs, obstacles, strategies tried and stated goals before pitching? |
- |
5.00 |
| Did closer clearly communicate the value proposition? |
- |
5.00 |
| Did closer show case studies or proof? |
- |
5.00 |
| Did closer identify buying signals? |
- |
5.00 |
| Handling Objections |
| Did closer handle objections confidently and empathetically? |
- |
5.00 |
| Did closer surface and resolve concerns before dropping the price? |
- |
5.00 |
| Did closer identify budget-related signs before the offer? |
- |
5.00 |
| Did closer attempt at least 5 different ways to handle objections by digging into the real reason? |
- |
5.00 |
| Did closer identify the decision maker before presenting or closing? |
- |
5.00 |
| Did closer ask if the amount/package was what was holding the prospect back? |
- |
5.00 |
| Did closer present additional payment forms/installments following the strategy/script? |
- |
5.00 |
| Closing the Sale |
| Did closer provide additional options to process payment if available? |
- |
5.00 |
| Did closer ask tie-down questions based on prospect stated goals? |
- |
5.00 |
| Did closer confirm fit before closing? |
- |
5.00 |
| Did closer close the sale or secure the next step? |
- |
5.00 |
| Did closer talk about next steps to confirm the sale? |
- |
5.00 |
| Did closer ask for the sale confidently with a specific call to action? |
- |
5.00 |
| Documentation & System Use |
| Were there technical issues with payment link, customer end, communication, audio, video or Google Meet? |
- |
5.00 |
| Did closer help and guide prospect by asking what they see? |
- |
5.00 |
| Did closer support the prospect through payment or next-step process? |
- |
5.00 |